Articles on: Upsell.com for Shopify

How to make sure Upsell.com is active and properly set up on your Shopify store | Shopify

To make sure Upsell.com is set up correctly and working as expected on your Shopify store, follow the steps below.



Step 1: Check app status


  1. Navigate to Upsell.com in your Shopify admin

  1. Go to Settings → App Status

  1. Confirm that the app is Enabled



Step 2: Set Upsell.com as the Post-Purchase App


  1. Go to Store Settings → Checkout in your Shopify admin

  1. Scroll down to the Post-Purchase Page section

  1. Ensure Upsell.com is selected as the post-purchase app



Step 3: Verify thank you page and order status page setup


  1. From the Shopify admin panel, go to Online Store → Themes → Customize

  1. In the top center of the page, click the down arrow on Home page and then click Checkout and customer accounts

  1. Make sure the App Block is added to each page (checkout*, thank you and order status page) to display offers created in the Flow Builder



By following these steps, you can ensure that Upsell.com is properly set up and optimized for your store. If you have further questions or need help, feel free to contact us anytime.


*due to Shopify limitations, extensions on the checkout are only available for Shopify Plus merchants


Well, that's a wrap!


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Updated on: 05/11/2025

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