Articles on: Upsell.com for Wix

Upsell.com on Wix - free trial, pricing, billing, and dashboard overview | Wix

In this article, we’ll walk you through Upsell.com's 14 day free trial, pricing plans, billing structure, and dashboard features on the Wix platform. You’ll learn how app fees are calculated, when billing occurs, and how to understand your performance analytics.


14 day no-risk free trial


First and foremost, as a new user, you’ll enjoy a 14-day free trial of Upsell.com on Wix. During this trial period, you can explore the application free of charge and see if it’s a good fit for your store.


After your free trial expires, our pricing continues as follows.


Pricing


We calculate app fees based on one of two factors (whichever is higher):


  1. The total number of orders generated by your store

OR

  1. The total revenue generated by Upsell.com


Fee brackets are outlined in the Pricing Table below.


The numbers in the left-hand column represent either the total number of orders on your store, or the revenue generated by the app (in US $).


Your app fee is calculated by whichever one of these numbers is higher (see real-life examples below for a detailed explanation).


Pricing Table


Here is a summary of the Upsell.com pricing on Wix:



Examples


  1. A user installed Upsell.com on their Wix store. During the last 30 days, their store had 250 orders and Upsell.com generated $900 in revenue


  • Since the revenue generated by Upsell.com is higher than the number of orders, the charge will be based on the revenue generated
  • For up to $999 generated by the app, the charge will be $79.99


  1. Another user installed Upsell.com on their Wix store. During the last 30 days, their store had 900 orders and Upsell.com generated $250 in revenue


  • Since the number of store orders is higher than the revenue generated by Upsell.com, the charge will be based on the store orders
  • For up to 999 store orders, the charge will be $79.99


  1. A user installed Upsell.com on their Wix store. During the last 30 days, their store had 900 orders and Upsell.com generated $3,500 in revenue


  • Since the revenue generated by Upsell.com is higher than the number of store orders, the charge will be based on the revenue generated
  • For up to $1,999 generated by the app, the charge will be $149.99, plus $0.05 for each additional dollar generated by the app
  • Calculation: $1,501 × $0.05 = $75.05
  • Total charge: $149.99 + $75.05 = $225.04


Please note: Upsell.com’s pricing is dynamic - app fees may change each month based on your store’s performance. More sales or revenue generated by Upsell.com may move you into a higher pricing bracket, and fewer sales may move you into a lower one


Billing cycle


Your first Upsell.com bill is due on the 15th day after your 14-day free trial ends. After that, you’ll be billed on a 30-day cycle.


There is no commitment, and you may cancel your Upsell.com subscription at any time. To do this, simply uninstall the app from your Wix store.


Please note: If you wish to uninstall Upsell.com, you must do so before the start of your next billing cycle to avoid being charged for the next period


Upsell.com Wix dashboard


Here’s a quick overview of how to use and understand your Upsell.com dashboard.



In the video, starting at 3:12, you can see a live example of how the analytics update after a purchase. It walks through adding an upsell product to the cart, completing the purchase, and observing the updated analytics on the dashboard. You’ll see how impressions, clicks, conversions, and total revenue are all tracked in real time.


Accessing the Upsell.com dashboard


  • Log in to your Wix account. From the left menu, click Upsell.com to access the app. You’ll land on the Upsell.com dashboard



App status - enabling / disabling the app - uninstallation


  • At the top right corner of the dashboard, you’ll find the app status toggle
  • You can enable or disable the app. When enabled, the app is active and functioning
  • Disabling the app only pauses its functionality; it does not pause or cancel billing. To stop charges, you must uninstall Upsell.com from your store by following Wix’s uninstall instructions
Uninstalling Upsell.com from your store will mean your funnels and data are wiped from our system within 48 hours - this is a legal requirement



Help and checkout editor


  • Next to the app status, you’ll find the help button. Click it to access video tutorials or open the checkout editor in a new tab



  • In the checkout editor, you can customise your checkout page. Click the help video button at the top right corner to watch a tutorial



Date picker


  • Below the checkout editor button, you’ll see a date picker
  • This allows you to select the time period for which you want to view analytics



Overall analytics cards


At the top of the dashboard, you’ll find four main analytics cards:


  • Revenue generated: total revenue from Upsell.com sections that converted
  • Impressions: how many times your sections were viewed
  • Conversions: total number of offers that converted and were paid for
  • Conversion rate: conversion rate based on views and conversions
  • Average accepted order value: average revenue per upsell purchase



Per section analytics


Below the main analytics, you’ll find per-section analytics, displaying performance for each section individually.


Metrics include:


  • Impressions: number of times the section was viewed
  • Clicks: number of times a product was added to cart
  • Click-through rate: ratio of clicks to impressions
  • Conversions: number of upsells that converted
  • Conversion rate: ratio of conversions to impressions
  • Total revenue generated: revenue produced by that section



It’s important to note that analytics may take up to one minute to update. When testing your checkout, allow up to a minute for the dashboard to reflect changes



Well, that’s a wrap!


If this article did not solve your issue, our support team is available for you 24/7. Just click the live chat button at the bottom-right corner of this page.


📢 Did you know we have a YouTube channel? Don’t forget to subscribe to the channel to keep in touch with us and our latest updates. 🙏 If you find our app useful, help other merchants discover it by leaving us an honest review on the Wix App Market. It means the world to us! 📧 Please let us know if you spot any typos, mistakes, or omissions via: care@upsell.com

Updated on: 10/11/2025

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