How to make changes to orders generated by Upsell.com
As part of your administration and records keeping, you may want to add tags or notes, to orders generated or edited by Upsell.com. We enable you to do this in the Order Actions setting.
You can use this section to:
- Tag Upsell.com orders.
- Add order notes to orders edited/generated by Upsell.com
- Keep/hide conversion details to Upsell.com orders.
Accessing order settings
1️⃣ On your Upsell.com dashboard, click Settings and select General Settings
2️⃣ Scroll down to order actions
You will see the following options.
Order Notes
You can add any note you like & include the following dynamic tags:
- Original order number
- Original order link
- Converting widget
Order Tags
Limited to 40 characters, you can tag orders generated by Upsell.com with your own tags or include the following dynamic tags:
- Original order number
- Converting section (widget)
On-hold Tag
The On-hold status is initiated by Shopify for 1 hour on any order where the Post-purchase page was displayed. Tag orders with "on hold" when order status is on hold and "not on hold" when order status is not on hold
Conversion details
This option lets you choose whether or not to keep conversion data of orders generated by Upsell.com in the Shopify order page.
In conclusion, using tags frees up your team’s valuable time to focus on more pressing concerns. Whatever you use them for, you can benefit from the use of tags to organize your online Shopify store.
Well, that’s a wrap!
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Updated on: 10/11/2025
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