How do I use and understand the Upsell.com for Wix Dashboard? | Wix

Here’s a quick overview of how to use and understand your Upsell.com dashboard.

In the video, starting at 3:12, you can see a live example of how the analytics update after a purchase. It walks through adding an upsell product to the cart, completing the purchase, and observing the updated analytics on the dashboard. You’ll see how impressions, clicks, conversions, and total revenue are all tracked in real time.

Accessing the Upsell.com dashboard

Log in to your Wix account. From the left menu, click Upsell.com to access the app. You’ll land on the Upsell.com dashboard

App status - enabling / disabling the app - uninstallation

At the top right corner of the dashboard, you’ll find the app status toggle
You can enable or disable the app. When enabled, the app is active and functioning
Disabling the app only pauses its functionality; it does not pause or cancel billing. To stop charges, you must uninstall Upsell.com from your store by following Wix’s uninstall instructions

Uninstalling Upsell.com from your store will mean your funnels and data are wiped from our system within 48 hours - this is a legal requirement

Help and checkout editor

Next to the app status, you’ll find the help button. Click it to access video tutorials or open the checkout editor in a new tab

In the checkout editor, you can customise your checkout page. Click the help video button at the top right corner to watch a tutorial

Date picker

Below the checkout editor button, you’ll see a date picker
This allows you to select the time period for which you want to view analytics

Overall analytics cards

At the top of the dashboard, you’ll find four main analytics cards:

Revenue generated: total revenue from Upsell.com sections that converted
Impressions: how many times your sections were viewed
Conversions: total number of offers that converted and were paid for
Conversion rate: conversion rate based on views and conversions
Average accepted order value: average revenue per upsell purchase

Per section analytics

Below the main analytics, you’ll find per-section analytics, displaying performance for each section individually.

Metrics include:

Impressions: number of times the section was viewed
Clicks: number of times a product was added to cart
Click-through rate: ratio of clicks to impressions
Conversions: number of upsells that converted
Conversion rate: ratio of conversions to impressions
Total revenue generated: revenue produced by that section

It’s important to note that analytics may take up to one minute to update. When testing your checkout, allow up to a minute for the dashboard to reflect changes

Well, that’s a wrap!

If this article did not solve your issue, our support team is available for you 24/7. Just click the live chat button at the bottom-right corner of this page.

📢 Did you know we have a YouTube channel? Don’t forget to subscribe to the channel to keep in touch with us and our latest updates. 🙏 If you find our app useful, help other merchants discover it by leaving us an honest review on the Wix App Market. It means the world to us! 📧 Please let us know if you spot any typos, mistakes, or omissions via: care@upsell.com

Updated on: 25/11/2025

Was this article helpful?

Thank you!